Halloween - Aurora

Payment: Paypal is welcomed here. If you don't have a Paypal account, we accept all credit cards; just select 'Paypal' and click the 'Pay with Debit or Credit Card' button.

Shipping Policy: All orders placed by 10am EST will be send to workshop same day whereas orders placed after 10am EST will be sent to workshop next working day. Please allow 14 business days after payment to get your item(s) shipped.

For domestic shipments (USA), please allow 4-8 business days after shipment for your package to arrive. For international shipments, it takes approximately 14-18 business days to receive your package, although sometimes it may be sooner or later depending upon your country’s customs department. After your order processes, you will receive an email with your order confirmation. Once your package ships, you may log into your account to track your order with tracking code provided by us.

Damage in Shipping: Please check your order immediately upon receipt and notify us if the item has been damaged. Please report the damage within 48 hours to our Customer Service Department during normal customer service hours. We will need photos of the damaged item, as well as photos of the box the damaged item was shipped in.

Cancellation Policy: If you wish to cancel your order, please contact our friendly customer service via email. No cancellation fees shall be applicable. Unfortunately, once your order is packed, we will not be able to accommodate any cancellation requests.

We do not entertain cancellation of order for the following reason:

• Lack of knowledge towards product
• Discrimination towards origin country of the product manufactured or designed
• Change of mind

If you have any inquiry, please do not hesitate to contact us at service@oohshops.com